Frequently Asked Questions 🌀
Orders & Shipping
Q: How long will my order take to arrive?
A: UK orders usually arrive within 3–5 working days. International orders vary but typically take 7–14 working days. We are currently working off a pre order basis so please allow 2-4 weeks total delivery.
Q: Do you offer free shipping?
A: Yes! We offer free UK shipping on orders over £90.
Q: How do I track my order?
A: Once your order is shipped, you’ll receive a confirmation email with tracking details.
Returns & Exchanges
Q: Can I return or exchange my item?
A: Absolutely. We accept returns within 30 days of purchase as long as the item is unworn, unwashed, and in original condition.
Q: How do I start a return?
A: Please visit our Returns Page or contact us directly through our Contact Us Page
Products & Sizing
Q: How does your sizing run?
A: Our items are true to size with a slightly relaxed, vintage-inspired fit. Check out our Size Guide for exact measurements.
Q: Are your clothes eco-friendly?
A: Yes! All Spiral Surf clothing is made with responsibly sourced materials, avoiding fast fashion practices, and shipped in plastic-free, recyclable packaging.